SEPTEMBER 2013
VOLUME 22, NUMBER 9
FRESH CUP MAGAZINE
CONTENTS: Features
32
40
Turning difficult customer-service
situations into positive interactions
Largely ignored olive leaf may find new
life as herbal infusion
by Regan Crisp
by Lindsey Goodwin
36
44
How to best employ tables, chairs
and more in your café
Cafés discover unlikely partner in
dog washes
by Chris Ryan
by Jeanette Hurt
PLEASING A TOUGH CROWD
FULLY FURNISHED
HISTORIC TURNED HEALTHY?
FETCHING NEW BUSINESS
NOW ON FRESHCUP.COM
Read the September issue in its entirety on freshcup.com, and check for exclusive Web-only articles.
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