Fresh Cup

JUL 2013

Fresh Cup Magazine, providing specialty coffee and tea professionals with unique insight into the trends, ideas, products and people that shape their world.

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CONTRIBUTORS HOLLY BASTIN started her coffee DILIA NARDUZZI ("Business career at PT's Coffee Roasting in Basics," p. 28) is a freelance writ- Kansas in 2000 before leaving the er living in Ontario, Canada. She company in June 2013. During her writes about food and drink, high- time there, she primarily focused er education, business and health. on coffee quality, espresso formula- She likes coffee but absolutely loves tion and preparation for the retail tea—English Breakfast in particular. environment—including helping Check out her writing at dilia.ca. to launch PT's pour-over-only retail location in Topeka in 2011. In Manual Transmission (p. 36), she details how a shop can efficiently bring a pour-over program into the business fold. DAN BOLTON is a writer and ANDREW RUSSO, who explores consultant who specializes in cof- the roaster-barista relationship in fee and tea. In this month's "The "Roasters Realm" (p. 52), has Whole Leaf" (p. 54), he takes been a part of the specialty cof- a look at some innovative online fee community since 2009. He is tea marketplaces that help con- a licensed Q Grader and roaster at nect consumers and retailers to Redeye Roasters, which is based in tea-growing regions. Bolton speaks Hingham, Mass., outside of Boston. frequently at beverage conferences, and his byline has appeared in dozens of publications during the last 40 years. Attorney JEFFREY L. KARLIN Frequent contributor DANIEL P. recaps the infamous McDonald's SMITH tackles staffing issues in his hot-coffee lawsuit and explains latest Fresh Cup offering ("Locate, why similar legal action remains Hire, Retain," p. 40). Of the story, a threat to coffee retailers in "Burning Your Bottom Line" the veteran Chicago-based journalist says: "I hope café operators can (p. 44). He is a principal at Gray take away some tangible, practical Plant Mooty in Washington, D.C., insights that can help minimize and a member of the Franchise & Distribution and Business & the frustrations so many encounter with finding and keeping General Litigation practice groups. In addition to commercial law quality talent." cases, Karlin litigates tort and product liability actions involving hot beverage spills, premises liability, wrongful death and defamation claims. freshcup.com July 2013 17

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